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The body · 6 of 10

Inciting incident

The master question

What happens to break the ordinary world? And what does my protagonist decide to do about it?

Every story begins the same way. Once upon a time, in such and such a place, something happened. That something is the inciting incident, and it’s the moment a story actually starts.

But it has to do two jobs at once, and most people only remember the first.

The job everyone gets

It blows the protagonist’s world out of shape. A murder, a diagnosis, a stranger at the door.

The job they miss

It also has to light a goal. It points at what the protagonist now has to chase.

It’s the moment the story leans in and says, this is what you want now.

Screenwriting lore loves the big bang, the car crash, the phone call in the night, but plenty of great stories start with barely a ripple. Fawlty Towers doesn’t begin with a catastrophe; it begins with a guest Basil doesn’t like. An inciting incident can be the first crack that lets the daylight in. At its simplest, it’s just the first important choice your protagonist makes.

Which points to what really gets a story moving. The incident poses a question, the what: what’s the problem? But nothing happens until the protagonist answers with a how: this is what I’m going to do about it.

A problem on its own is just a situation. A problem plus a decision is a story.

Most weak content states a problem and stops there, waiting for the audience to care. They won’t, until somebody chooses to act.

The desire the incident awakens doesn’t always have to fire immediately. Sometimes the spark is lit early and the real commitment comes later. Thelma and Louise are already on the run before a single patronising phone call from Thelma’s husband makes Thelma truly commit to the journey. If you’re telling a story across several pieces of content, you can plant the disturbance in one and trigger the decision in the next.

For your brand

In brand storytelling, the inciting incident is the moment your audience’s normal world breaks. The diagnosis that makes them rethink their health. The rejected photo that makes them want to change. The bill, the breakup, the birthday that goes wrong. Your product isn’t the inciting incident; the disruption that makes them need it is.

Before you write a single line, ask

What happens to break the ordinary world? And what does my protagonist decide to do about it?

Give your inciting incident as many of these traits as possible.

The checklist

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